About Sharma Brands

At Sharma Brands, we launch, grow, and scale the world’s leading brands. We’re a team of eCommerce experts, growth marketers, media buyers, video editors, UI UX designer, copywriters, graphic designers, and developers. Sharma Brands is trusted by category-defining brands, including Everlane, Chamberlain Coffee, Feastables, HexClad, Kroma Wellness, ARMRA, and The Skinny Confidential.

Position Overview:

We are seeking a talented, organized, and enthusiastic Paid Account Coordinator to join our Paid Account Management Team. Reporting to our Senior Paid Account Manager, this role is responsible for coordinating across all of our marketing clients, to support a strong client experience. The ideal candidate will have excellent communication skills, a passion for eCommerce and marketing, and the ability to thrive in a fast-paced environment. This is a full-time position that is US or Canada based with EST hours. This role is either fully-remote or hybrid for NYCers, with preference to remote candidates.

Responsibilities & Requirements:

To support our Account Management team and top-tier clients, you will be responsible for:

• Support and then lead client calls, in partnership with our media buyers and creative strategists. Build agendas, send recaps, and action all action items in Asana
• Begin to support and then lead paid creative briefing, following advice and strategies from our media buyers, Senior Paid Account Manager, and Chief Growth Officer to help our creative teams to execute on producing best performing assets
• Coordinate with internal teams, including the Paid, Account, Design, and Creative teams on cross-functional ad launches, campaign management, and client communication.
• Develop and manage paid project timelines, ensuring all deliverables are completed on time and according to client scopes and expectations, with a special focus on new campaign launches and promotions.
• Conduct daily Asana and async task management check-ins with the Sharma Brands team to provide updates on paid project progress, gather feedback, and address any concerns or issues
• Monitor client performance and analytics, providing insights, weekly reporting, and monthly documentation to show the account health over time and to always map back to sustained client growth
• Own onboarding for all paid clients, preparing our team to fully understand the brand as we ramp up
• As a key member of our Paid Account team, you'll be responsible for supporting our Senior Paid Account Manager and Chief Growth Officer as we scale our clients and our processes
• Must be able to communicate and collaborate with team members and clients on a regular basis, with strong interpersonal skills as we run a tight and happy team (Slack, iMessage, meetings, etc.)
• Stay up-to-date on industry trends and emerging paid best practices to continuously improve the Sharma Brands client experience and our performance

Qualifications:

• 1+ year of account management, marketing or eCommerce brand experience
• Willingness to learn and an interest in digital marketing and eCommerce is a must
• Exceptional communication and interpersonal skills, with the ability to build rapport and trust with internal teams. This is the most important.